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Scenario 3: Internal Reuse with Incident

Scenario 3: Internal Reuse with Incident Comments Complete
Go to internal incident management tool. Login as KCS Contributor
Capture requestor issue and environment information
Launch a search using all relevant information
Display results from multiple content repositories
Show reuse indicator
Open KCS article
Link KCS article to the incident
Show linking indicator on incident and on KCS article
Unlink the KCS article from the incident
Show metadata and history of KCS article