Reuse - Delete Link
Status: Complete ✅
Mandatory
Links shall be capable of being deleted by the analyst.
Practice/Technique
- Reuse
- Linking
- Linking to an existing KCS Article
Reference: KCS v6 Practices Guide
Demo Requirements for Verified Only
OB/Config/Cust/NS/SF
Out of the Box
Knowledge workers can unlink their own links, a soft delete.
An administrator can unlink any, and can also delete links.