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Performance Assessment 14

Status: Unknown ❓

Mandatory

The system shall provide visibility management options that uses the user role, from user profiles, along with article quality, article confidence, article governance or other article attributes to determine visibility. This visibility must at minimum be article level and ideally in-line or at the field or statement level.

Practice/Technique

  • Content Health
  • KCS Article State
  • Performance Assessment
  • KCS Roles and the Licensing Model

Reference: KCS v6 Practices Guide

Technique 5.12: Self-Service Measures

Demo Requirements for Verified Only

Scenario 07

OB/Config/Cust/NS/SF

Native Product Capability

Mechanism for Config

Config Strategy

Dependencies & Version Numbers

Documentation