Performance Assessment 08
Status: Unknown ❓
Mandatory
The system shall provide reports showing history of the KCS article and the individuals that have contributed over a particular period of time. These reports will be capable of segmentation by individual, team (group of users), date, and knowledge domain (category, tag, or role).
Practice/Technique
- Closing Thoughts on the Solve Loop
- Collective Ownership in the Solve Loop
Reference: KCS v6 Practices Guide
Closing Thoughts on the Solve Loop