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Content Health 05

Status: Not Mandatory ❎

Not Mandatory

Specific staff, for example KCS Publishers or KDE's, shall have the ability to see articles that are Not Validated, and that have been linked to N incidents, where N may be a site-configurable or individually settable parameter. This mechanism may be implemented, for example, through a search or a special queue.

Practice/Technique

  • Content Health
  • Assessing the Value of Articles
  • Article value based on reuse

Reference: KCS v6 Practices Guide

Technique 5.10: Content Health Indicators

Demo Requirements for Verified Only

OB/Config/Cust/NS/SF

Native Product Capability

Mechanism for Config

Config Strategy

Dependencies & Version Numbers

Documentation