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Content Health - More Meta Data

Status: Unknown ❓

Mandatory

For each KCS article, the system shall record for an identified audience(internal vs external), date, role

Number of times linked to an incident Explicit this helped button Page views

Practice/Technique

  • Reuse
  • Linking

Reference: KCS v6 Practices Guide

Demo Requirements for Verified Only

Scenario 03

OB/Config/Cust/NS/SF

Native Product Capability

Mechanism for Config

Config Strategy

Dependencies & Version Numbers

Documentation