Skip to content

Troubleshooting

Common issues and how to resolve them.


Workflow Editor Issues

I don't see any nodes in the palette

  • Clear the cache: drush cr
  • Check modules: Verify that flowdrop_node_processor is enabled at Administration > Extend (/admin/modules).
  • Check node types: Verify node types exist at Administration > Structure > FlowDrop Node Type (/admin/structure/flowdrop-node-type). If the list is empty, reinstall the flowdrop_node_processor module.

I can't connect two ports

  • Check data type compatibility: Port colors must match (or use "mixed" type ports). See Connecting Nodes for the full compatibility rules.
  • Check direction: You must drag from an output port (right side) to an input port (left side). Input-to-input or output-to-output connections are not allowed.
  • Check port type: Data ports connect to data ports, trigger ports connect to trigger ports. You cannot mix them.

My changes aren't saving

  • Click Save: Changes are not auto-saved. Click the Save button in the editor toolbar.
  • Check browser console: Open browser developer tools (F12) and look for JavaScript errors that may indicate a problem.
  • Clear Drupal cache: Run drush cr and reload the editor page.

Execution Issues

My workflow isn't running

  • Check workflow status: The workflow must be enabled (status = true). Edit the workflow and verify its status.
  • Check pipelines: View recent pipelines at Administration > FlowDrop > Pipelines (/admin/flowdrop/pipelines) to see if an execution was attempted.
  • Check logs: Look for errors in Drupal's log:
    drush watchdog:show --type=flowdrop
    

A node shows "failed" status

  • View the job details: Click on the failed job in the pipeline detail page to see the error message.
  • Common causes:
    • Missing required parameters (a required input port has no connection and no default value)
    • External service errors (for HttpRequest or AI nodes)
    • Entity not found (for EntityQuery or EntityContext nodes)
    • Permission issues

Failed job detail

Async workflows are stuck

If workflows executed with the asynchronous orchestrator appear stuck:

  1. Process the queues manually:

    drush queue:run flowdrop_runtime_pipeline_execution
    drush queue:run flowdrop_runtime_job_execution
    

  2. Check that cron is running: Async workflows depend on Drupal's queue system, which is processed during cron runs. Verify cron is configured and running.

  3. Check queue status:

    drush queue:list
    


Trigger Issues

My trigger isn't firing

  • Check workflow is enabled: The workflow referenced by the trigger must have status = true.
  • Check trigger config is enabled: Review trigger configurations at Administration > Structure > FlowDrop Trigger (/admin/structure/flowdrop-trigger).
  • Verify conditions match: For entity triggers, ensure the entity type and bundle conditions match the actual entity being created/updated.
  • Check trigger settings: Review global trigger settings at /admin/flowdrop/triggers/settings.
  • Check logs:
    drush watchdog:show --type=flowdrop_trigger
    

Orphan trigger configurations

If you see log warnings like Trigger @trigger references non-existent workflow @workflow, this means a trigger configuration points to a deleted workflow. Delete the orphan trigger at Administration > Structure > FlowDrop Trigger.


Monitoring

Where to find execution results

Pipeline listing page

What you need Where to find it
All pipeline runs Administration > FlowDrop > Pipelines (/admin/flowdrop/pipelines)
Individual job details Click on a pipeline, then click on a specific job
Drupal watchdog logs Reports > Recent log messages (/admin/reports/dblog)
FlowDrop-specific logs Filter by type flowdrop in watchdog

Checking logs via Drush

# All FlowDrop logs
drush watchdog:show --type=flowdrop

# Trigger-specific logs
drush watchdog:show --type=flowdrop_trigger

# Recent errors only
drush watchdog:show --severity=error

Drupal log messages filtered for FlowDrop


General

Permission denied

Ensure the current user has the appropriate permissions:

Permission What it allows
administer flowdrop Full access to workflows, pipelines, and FlowDrop admin
administer flowdrop triggers Create, edit, and delete trigger configurations
view flowdrop triggers View trigger configuration list and details

Permissions are managed at Administration > People > Permissions (/admin/people/permissions), filtering for "flowdrop".

How to clear the cache

drush cr

Or navigate to Administration > Configuration > Performance and click Clear all caches.

Where are the logs?

FlowDrop logs to Drupal's standard logging system (watchdog). View logs at:

  • UI: Reports > Recent log messages (/admin/reports/dblog) — filter by type flowdrop
  • Drush: drush watchdog:show --type=flowdrop